Lean Six Sigma in Healthcare
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Understanding Lean Six Sigma in career
Lean Six Sigma is based on the combination of multiple principles: the lean approach, which aims to maximize value for patients (customers) by minimizing waste and minimizing unwanted variation, and the Six Sigma approach, which focuses on reducing errors by developing and implementing data-driven-driven decision-making processes and improves processes with minimal rework while driving results.
Lean principles in health sector is focused on eliminating unnecessary tasks and known as muda - to free up resources that can be used to improve the quality of services provided to patients.
Six Sigma, on the other hand, is focused on reducing variability and improving the consistency of health services by developing and implementing processes that meet the needs and standards of patients with high quality patient care.
Benefits of Lean Six Sigma in health
Benefits include:
Improving patient care experiences
- Improving doctor-patient communication
- Streamline health work flow
- Optimizing patient engagement with the staff
Develop team centered solutions together with the required focus
Implementation with well-implemented quality improvement and implementation plan to ensure best
Patient Safety is also key issues when identifying and investigating issues by identifying potential causes of errors – thereby minimizing risk of poor quality results a possible failure while having a solid implementation procedures to manage and eliminate errors that will improve relationships.
Implementing it can increase patient satisfaction, improved care and also healthcare service resulting in reduction of financial errors.
Other benefits of implementing lean Six Sigma include:
Enhanced cost-efficiency
- Increased staff productivity
- Increased patient satisfaction
- Lowering hospital readmission is seen
- Improving health facility safety.
Challenges in implementing lean Six Sigma in health industry
The benefits of lean Six Sigma in health services are numerous, however there are also challenges that must be addressed. Some challenges that must be overcome include:
1. cultural barrier and chinese walls resistance
2. organization and team alignment and lacking empathy with effort have the capacity and skill, resulting in creating effective development guidelines necessary
3. Leading commitment
4. changing peoples' perceptions about healthcare industry.
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